FAQ
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Yes, from the date of purchase, we provide a one-year warranty on your product in the event of material damage.
Please note: this warranty does not cover lost items, scratches due to regular wear and tear, improper use or storage of the product or modifications made to the product by third parties.
Other damage that could reasonably have been avoided is also not covered by the warranty.
Each order is processed within 24 to 48 hours, and the average delivery time is 7 to 12 days.
Please note: like many other online stores, we are experiencing high order volumes, which may result in delays.
With us, you don't have to pay any shipping costs.
Because of we have a good relationship with our supplier, we can keep costs low and therefore don't charge any shipping costs.
With us, you can pay using all the usual methods you are accustomed to.
If this is not the case or if you have any questions, please contact us through our contact form.
If you are not satisfied with your purchase, you can return the items in their original condition within 14 days of placing your order.
You are responsible for the return shipping costs.
You can find more information about this in our Return Policy.
Once you have placed your order, you will receive an order confirmation. When your order has left our warehouse, you will receive an email containing a tracking number.
Please track your package carefully.
If the delivery time is longer than expected, you can contact us using the contact form below.